Customer Service (Branches)

VACANCY ID: J0624-0313

DEPARTMENT: Branch Operations & Customer Experience

EMPLOYMENT TYPE: Permanent Part Time

POSITION: Librarian

LOCATION: Toronto, Canada

Job Summary
We are seeking a dedicated Librarian to join our team at Toronto Public Library. As a Librarian, you will be responsible for performing a comprehensive range of clerical duties to support branch operations and customer experience.

Responsibilities

• Assist staff with specialized tasks
• Support patrons under the supervision of the senior librarian
• Manage circulation of materials and handle incoming calls
• Perform clerical duties such as file maintenance, supply ordering, and mail sorting
• Handle cash transactions including collection, counting, and deposits
• Assist patrons in utilizing specialized equipment
• Organize and maintain library collections
• Conduct typing tasks including reports and correspondence
• Participate in library programs for diverse audiences
• Respond to general inquiries regarding library materials and policies
• Work at various branches or divisions as needed

Qualifications

• High school diploma or equivalent
• Understanding of public service principles and equity
• Ability to interact effectively with patrons of all backgrounds and ages
• Familiarity with public library collections and reference sources
• Knowledge of library procedures and classification systems
• Keyboarding proficiency with accuracy and speed
• Ability to work independently with minimal supervision
• Flexibility and adaptability

The Toronto Public Library maintains a commitment to equality and inclusivity in our recruitment process. Accommodations are available upon request for candidates with disabilities. We encourage applications from individuals of diverse backgrounds, including racialized persons, women, Indigenous peoples, individuals with disabilities, and LGBTQ+ individuals.