We are a leading creative agency specializing in Display Solutions, Signs, Exhibitions, and Graphics based in the vibrant city of Dubai Production City.
We are currently on the lookout for enthusiastic and dynamic individuals to join our dedicated team as a Client Relationship Manager / Project Coordinator.
Role Overview:
- Engage with clients to understand and outline project requirements, goals, and scope.
- Collaborate with design and production teams to ensure seamless project execution.
- Assist the sales team in coordinating schedules and managing sales documentation.
- Identify potential issues, troubleshoot technical problems, and formulate effective solutions.
- Participate in project planning meetings and provide input for enhancements.
- Develop project timelines, set team objectives, and monitor progress.
- Oversee project execution, coordinate team efforts, and maintain workflow efficiency.
- Handle project documentation, ensuring all necessary materials are organized and available.
- Prepare accurate job quotes and orders, understanding project requirements and estimating costs thoroughly.
- Demonstrate exceptional email communication skills, managing multiple inquiries promptly and professionally.
- Conduct fieldwork as needed, attending client meetings, site visits, and project-related activities outside the office.
- Negotiate terms and prices with clients to achieve optimal project outcomes.
- Support business development initiatives by engaging in client meetings and presentations.
- Track sales leads and client orders effectively.
- Monitor expenses, implement cost-saving measures, and adhere to project budgets.
- Act as a liaison between departments and clients to deliver tailored services that meet client needs.
Qualifications:
- Degree in Engineering, Business Administration, or related field.
- Minimum of 2 years' experience in Client Servicing or Project Coordination in the Advertising, Printing, Signage, or Fit-Out industries.
- Proficiency in MS Office, especially in Excel for data analysis, creating spreadsheets, using formulas, and generating reports.
- Flexibility to work varied hours based on project requirements.
- Outstanding verbal and written communication skills for effective team and client interactions.
- Ability to work under pressure, meet project deadlines, and ensure client satisfaction.
- Valid UAE Driving License is a must.
- Strong analytical and problem-solving capabilities.
Benefits:
- Employment Visa.
- Medical Insurance.
- Company Vehicle with Fuel Allowance.
- Airfare Allowance.
- Paid Annual Leave.
Job Type: Full-time
Compensation: AED4,000.00 - AED5,000.00 per month
Application Questions:
- Have you worked in telesales previously?
- Do you have experience in indoor/outdoor sales?
- Have you worked in the Printing, Signage, Advertising, or Fit-Out industry?
License/Certification:
- UAE Driving License (Required)